Starchandise
Starchandise

Privacy Policy

PRIVACY POLICY

Privacy is very important to us. As part of the normal operation of our services we collect and, in some cases, disclose information about you. This Privacy Policy describes the information we collect about you and what may happen to that information. We have prepared a detailed policy because we believe you should know as much as possible about Starchandise (collectively, “Starchandise”). The privacy practices of this statement apply only to the Starchandise website. Please review the privacy policy of other websites that may be linked to this website as they may have their own privacy policy that differ from our own.

THIS PRIVACY POLICY TELLS YOU:

  • Definition
  • What information we collect
  • Information You Give Us
  • Automatic Information
  • How we use that information
  • Third – Party Service Providers
  • Data Retention
  • How we may share that information
  • How we protect your information
  • Your choices regarding your personal information
  • Legal Request
  • Control Of Your Password
  • Reviewing and Changing Your Personality Identifiable Information
  • Interest – Based Advertising
  • Protecting Children’s Privacy
  • Link’s To Other Website
  • Privacy Policy Update
  • Security
  • Acknowledgement and Consent
  • Consent Revocation and Deletion
  • E-mail subscription cancellation
  • How To Contact Us

DEFINITION

  • “Application” means a software application and/or web portal which We developed to become an electronic medium to (i) find Services provided by third parties; (ii) manage provision of Services; and/or (iii) other functions needed to support the Service ecosystem.
  • “Personal Information” means information regarding Yourself which can be privately identified and collected through the Application, such as name, address, date of birth and occupation (if You are a person), corporate data and identity document (if You are not a person), phone number, e-mail address, permit and/or the equivalent, and other information which may identify You as an Application user.
  • “We”, “Us”, or “Our” means Vexanium Foundation LTD, a company established under the laws of the Republic of Singapore, and/or its Affiliate.
  • “Customer” means a party registered as a customer of Application to use the Service provided in the Application.
  • “Service” means every service, program, service, product, feature, system, facility and / or service provided and / or offered in or through the Application.
  • “Service Provider” means a party who provides Service through Application.
  • “VexWallet” is an electronic system (platform) made by Vexanium Foundation LTD.
  • “Web Site” means one of our medium to support us for distributing information and help people to understand more about VexWallet. Our website is www.vexwallet.com

INFORMATION WE COLLECT

  • Our primary goal in collecting personal information is to provide you with a smooth, efficient, and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our service to make your experience easier.
  • We collect certain Personal Information from You to enable the Application to perform its function whether for the use of Service (if You are a Costumer) or Service provision management (if You are a Service Provider) or other functions necessary to support the Service ecosystem. You can provide Personal Information directly (for example, when You register as an Application user) or collected automatically when You use the Application.
  • When You visit the Website, a Website administrator will process technical data such as Your internet protocol address, web pages You have visited, internet browser that You use, web pages You previously/subsequently visited and the duration of every visit/session which enable Us to send Website functions. In addition, in some cases, browser may advise You to activate Your geo-location system to enable Us give You a better experience in using the internet and/or Application. With this technical data, the Website administrators can manage the Website, for example by resolving technical difficulties and improving the accessibility of certain parts of the Website. Using this method, We can ensure that You can (always) find information on the Website in quick and simple manners.
  • Information that You provide directly
  • When registering to the Application, You will provide to Us certain Personal Information pursuant to Terms of Use required by each type and function of the Application.
  • When You are a Service Provider, Voucher data and data related to Service management, the amount of fund of the Service transaction and/or other data as a support for the Service ecosystem. When You use Our Application, We will also process Your technical data such as, internet protocol address, internet device identity (ID) or media access control address, and information regarding the manufacturer, model and operating system of the device that You use to access the Application. We use these data to allow Us to send the Application’s functions, to resolve technical difficulties, to provide You the correct and updated version of the Application as well as to improve the Application’s function.
  • Information which We collect when You use the Application
  • When You use the Application through Your mobile device, We will track and collect the geo-location information in real-time and other relevant information to support the performance efficiency and the functions of the Application.
  • The geo-location information which We collect from the Service Provider means that We also collect information of Your movement (if You are a Customer) when You travel by using Our Service in the Application. We will also use the geo-location information in general and in an anonymous form to get the statistical information and management information for the purpose of improving the Application’s functions.
  • Use of Cookie
  • Cookie is a small data file placed in Your browser on Your internet device. With cookie, the feature of application and/or website that You access can save information or remember Your actions and preferences from time to time.
  • Most of internet browsers support cookie; but You may set the browser You use to reject several types of certain cookie or specific cookie. Besides, You may delete the cookie at any time.
  • We use cookie for several purposes. We use it, for example, to remember Your safe search preferences, to help You to use the Service (if You are a Customer) or to manage the Service (if You are a Service Provider), and to protect Your data.

INFORMATION YOU GIVE US

  • We receive and may store any information you enter on our website. For example, we collect information from you when you place an order, create an account, call us with a question, write a review, or use any of our services (collectively, “Services”).
  • We use Your Personal Information entirely to analyze the Application’s pattern of use. You hereby agree that Your data will be used by Our internal data processing system to ensure the Voucher of the best function of the Application to You.

The information we collect from you includes things like: 

  • Your name
  • Your mailing address
  • Your e-mail address
  • Your phone number
  • Your credit card number and other payment information – never stored
  • Demographic and lifestyle information, such as personal interests and product preferences
  • It may also include information you give us about other people, such as the name and address of a gift recipient.

AUTOMATIC INFORMATION

We collect information through cookies and other automated means. Cookies are commonly used by websites to save data on your computer. The information we collect from cookies may include your IP address, browser and device characteristics, referring URLs, and a record of your interactions with our website. We use cookies to create a more personalized shopping experience on our website.

We automatically track certain information based upon your behavior on our site. We use this information to do internal research on our users’ demographics, interests, and behavior to better understand and serve you and our community. This information may include the URL that you just came from (whether this URL is on our site or not), which URL you next go to (whether this URL is on our site or not), what browser you are using, and your IP address.

“Cookies” are small files placed on your hard drive that assist us in providing customized services. We also offer certain features that are only available through the use of a “cookie”. We use cookies to allow you to enter your password less frequently during a session. Cookies can help us provide information which is targeted to your interests. Most cookies are “session cookies,” meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on our site and you may be required to reenter your password more frequently during a session.

Additionally, you may encounter “cookies” or other similar devices on certain pages of our site that are placed by third parties. For example, if you view a web page created by a vendor, there may be a “cookie” placed within that web page. We do not control the use of cookies by third parties.

In combination with other information we collect, a cookie may facilitate the tailoring of advertisements and offers to you, sometimes in connection with interest-based advertising.

To help us understand and enhance our interactions with visitors to our website, we may permit web analytics providers to collect information on our website using automated tools like cookies or web beacons. Web beacons assist in delivering cookies and help us determine whether a web page on the website has been viewed and, if so, how many times. For example, any electronic image on the website, such as an ad banner, can function as a web beacon. We also may share personal information with those providers.

OUR USE OF YOUR INFORMATION
HOW WE USE THE INFORMATION WE COLLECT

We use the information we collect for things like: 

  • Fulfilling orders and requests for products, services or information
  • Processing returns and exchanges
  • Tracking and confirming online orders
  • Delivering products
  • Marketing and advertising products and services
  • Conducting research and analysis
  • Establishing and managing your accounts with us
  • Communicating things like promotions
  • Identifying you on our website and tailoring advertisements and offers to you
  • based on your interactions with us online
  • Facilitating interactions with Starchandise and others, such as enabling you to email a link to a friend
  • Operating, evaluating and improving our business

We use information in the file we maintain about you, and other information we obtain from your current and past activities on the website, to resolve disputes, troubleshoot problems and enforce our Conditions of Use Agreement. At times, we may look across multiple users to identify problems or resolve disputes, and in particular we may examine your information to identify users using multiple User IDs or aliases.

You agree that we may use personally identifiable information about you to improve our marketing and promotional efforts, to analyze site usage, improve our content and product offerings, and customize our site’s content, layout, and services. These uses improve our site and better tailor it to meet your needs.

You agree that we may use your information to contact you and deliver information to you that, in some cases, are targeted to your interests, such as targeted banner advertisements, administrative notices, product offerings, and communications relevant to your use of the website. By accepting the Terms and Conditions, Shipping Policies, Returns Policies and Privacy Policy, you expressly agree to receive this information. If you do not wish to receive these communications, we encourage you to opt out of finalizing purchases or unsubscribing from received emails.

THIRD-PARTY SERVICE PROVIDERS

We employ other companies and individuals to perform functions on our behalf, delivering packages, sending postal mail and e-mail, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions.

DATA RETENTION

We will retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.

OUR DISCLOSURE OF YOUR INFORMATION
HOW WE SHARE THE INFORMATION WE COLLECT

Starchandise does not sell, rent or trade your personal information to third parties.

We may share your information with third parties such as vendors and drop shippers to perform services on our behalf such as: 

  • Fulfilling orders
  • Delivering packages
  • Sending Starchandise marketing communications
  • Conducting research and analysis
  • Processing credit card payments
  • Providing chat functions

Sometimes we may be required to share personal information in response to a regulation, court order or subpoena. We may also share information when we believe it’s necessary to comply with the law. We also may share information to respond to a government request or when we believe disclosure is necessary or appropriate to protect the rights, property or safety of Starchandise, our customers, or others; to prevent harm or loss; or in connection with an investigation of suspected or actual unlawful activity.

Due to the existing regulatory environment, we cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting the foregoing), we may be forced to disclose information to the government or third parties under certain circumstances, third parties may unlawfully intercept or access transmissions or private communications, or users may abuse or misuse your information that they collect from our website. Therefore, although we use industry standard practices to protect your privacy, we do not promise, and you should not expect, that your personally identifiable information or private communications will always remain private.

We may employ or cooperate with companies and persons as third parties to facilitate or provide support in developing the Application and certain services to Us and/or on Our behalf, to, among others (i) provide costumers’ assistance; (ii) provide geo-location information; (ii) perform services relating to Website (including but not limited to maintenance, database processing, web analysis and Website feature perfecting services); (iv) assist Us in analyzing how the Application and Services are used as well as their development; or (v) to assist Our professional advisor or external auditor, including legal advisor, financial advisor, and consultants. These third parties have access over Your Personal Information only to perform those tasks for Us and/or on Our behalf and [the third parties] are contractually bound not to disclose or use the Personal Information for any other purpose.

We shall not share Your Personal Information to any party other than to the related Service Provider (if You are a Customer) or Customer (if You are a Service Provider) and the third parties as mentioned in the above paragraph 4 letter d, without Your consent. However, We will disclose Your Personal Information to the extent it is required by law or required to comply with the provisions of the laws and regulations, government institution, or in case of a dispute, or any form of legal proceeding between You and Us, or between You and other user in connection with, or relating to the Service, or in an emergency condition relating to Your health and/or safety.

Your Personal Information may be transferred, stored, used, and processed in a jurisdiction other than Indonesia where Our servers are located.

We may eliminate certain parts of Your Personal Information which may identify You (so the Personal Information becomes anonymous) and disclose the anonymous data to a third party for the purposes of Application development, database management, Service’s analysis or improvement. We also may combine Your Personal Information with other information in a way that the information is no longer associated with You, and later disclose the combined information to the third party, for the abovementioned purposes.

We may also share personal information in the event of a company sale, merger, acquisition, dissolution or similar event.

HOW WE PROTECT THE INFORMATION WE COLLECT

We use reasonable security measures to protect the confidentiality of personal information under our control and appropriately limit access to it. Starchandise cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

We use a variety of information security measures to protect your online transactions with us. The Starchandise website uses encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL protects information you submit via our website such as ordering information including your name, address and credit card number.

YOUR CHOICES AND OPT-OUTS REGARDING THE INFORMATION WE COLLECT

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

You may choose to: 

  • Stop receiving marketing or promotional e-mails, direct mail, phone and mobile marketing communications
  • Update and correct your personal information
  • Cancel your account or request that we no longer use your information to provide you services

To do any of these, let us know by one of these methods:

Follow the directions in a marketing e-mail or mobile communication that you receive from us.

Email sales@starchandise.com
Call +62 361 2003 011

LEGAL REQUESTS

Starchandise cooperates with law enforcement inquiries, as well as other third parties to enforce laws, such as: intellectual property rights, fraud and other rights. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us or you to legal liability. Further, we can (and you authorize us to) disclose your User ID, name, street address, city, state, zip code, country, phone number, email, and company name to Starchandise participants as we in our sole discretion believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, piracy, or other unlawful activity.

CONTROL OF YOUR PASSWORD

You are responsible for all actions taken with your User ID and password, if any, including the payment of fees. Therefore we do not recommend that you disclose your Starchandise User ID or password, if any, to any third parties. If you choose to share your User ID and password, if any, or your information with third parties to provide you additional services, you are responsible for all actions taken with your User ID and password, if any, and therefore you should review that third party’s privacy policy. If you lose control of your password, if any, you may lose substantial control over your personally identifiable information and may be subject to legally binding actions taken on your behalf.

REVIEWING AND CHANGING YOUR PERSONALLY IDENTIFIABLE INFORMATION

Following registration, you can review and change the information you submitted during registration including:

  • Your User ID and email address.
  • Your registration information such as: name, company, address, city, state, zip code, country, primary phone number, secondary phone number, fax number and gender.
  • Your password, if one is required.
  • You must promptly update your information if it changes.
  • Once posted, you cannot change or remove any public postings made in social media or other message areas or the feedback areas. Upon your request, we will deactivate your account, contact information, and financial information from our active databases. To make this request, fill out the support form on our customer service page. Such information will be deactivated as soon as reasonably possible in accordance with our deactivation policy and applicable law.

We will retain in our files information you have requested to remove in some circumstances, such as to resolve disputes, troubleshoot problems and enforce our Conditions of Use Agreement. Further, such prior information is never completely removed from our databases due to technical and legal constraints, including stored “back up” systems. Therefore, you should not expect that all of your personally identifiable information will be completely removed from our databases in response to your requests.

INTEREST-BASED ADVERTISING

We use third-party advertising companies to display ads when you visit our website or other sites on the Internet. These companies may collect information about your visits to this and other websites. We may also share personal information with these companies. In either case, the purpose is to provide ads about products and services that may be of interest to you.

PROTECTING CHILDREN’S PRIVACY

We are committed to protecting children’s privacy on the Internet and we do not knowingly collect personal information from children under the age of 13.

LINKS TO OTHER WEBSITES

Our websites link to other websites, many of which have their own privacy policies. Be sure to review the privacy policy on the site you’re visiting.

PRIVACY POLICY UPDATES

We may change this Privacy Policy from time to time based on your comments and our need to accurately reflect our data collection and disclosure practices. All changes to this policy are effective after we post the changes to this page.

SECURITY

Starchandise uses industry standard practices to safeguard the confidentiality of your personal identifiable information, including “firewalls” and Secure Socket Layers. Starchandise treats data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect such data from unauthorized access by users inside and outside the company. However, “perfect security” does not exist on the Internet.

ACKNOWLEDGMENT AND CONSENT

  • By using the Application, You acknowledge that You have read and understood this Privacy Policy and the Terms of Use and agree and accede to the use, practice, processing and transfer of Your Personal Information by Us as stated in this Privacy Policy.
  • You also represent that You are entitled to share all of the information You have provided to Us and to give Us the power to use and share such information to the Service Provider (if You are a Customer) or Customer (if You are a Service Provider) to support and perform the function of Application.

CONSENT REVOCATION AND DELETION

Unless regulated otherwise in the laws and regulation, You may perform Your consent revocation of the collection, use and/or disclosure of Your Personal Information and/or deletion of Your Personal Information, the requirements and procedures of which are pursuant to the laws and regulation specifically regulating this matter.

EMAIL SUBSCRIPTION CANCELLATION

We have a policy for You to be able to choose to subscribe or unsubscribe from Our mailing list. If You wish to unsubscribe from Our email, please click the unsubscribe link attached to each of those e-mails.

Consent revocation or deletion of Your Personal Information whether all or in part, may no longer allow You to use our Application and/or Website. You hereby state that You have acknowledged and understood the consequences of the consent revocation and/or the deletion of Your Personal Information.

HOW TO CONTACT US

If you have any questions or concerns about this Privacy Policy or the practices described herein, you may contact us at support@starchandise.com, or +62 361 2003 011